Material Detail

An insurance firm is looking to upgrade its operating software system. They are faced with three alternatives, which are listed below. In this ‘role-play’ activity, you will play the role of either:  

• IT manager (you would like a ‘manageable’ change)
• Finance manager (you want a great finance reporting fit)
• Marketing manager (you want a great marketing reporting fit)
• Human Resources manager (you want significant training tasks)
• Operations manager (you want minimal change)

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