Material Detail

The Inn or Out Yield Management Simulator is an in-class simulation where students take on the role of a hotel manager in charge of room bookings and check-in.

Throughout the game, students will be prompted with guests with various profiles and the amount they will be willing to pay. Students will then have to decide whether to accept or reject the booking.

At the end of the game, students will be rewarded for efficiently utilizing the allocated room. There will be penalties for overbooking and empty rooms.

NOTE: MERLOT also catalogs a PowerPoint presentation that supports this resource:

Powerpoint presentation for Inn or Out: An SMU Yield Management Simulator (merlot.org)

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