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This site 'provides guidelines for ensuring that multiple facets of library operations (e.g. policies, physical environments and products, staff training and knowledge, technology resources, and events) are aligned to delivery accessible library services. It also provides useful tips regarding communication with persons with disabilities.'

'Libraries play an important role in ensuring that everyone has access to information in printed and electronic forms. In making these resources accessible and useful to everyone, principles of universal design (UD) can be employed.'

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