The Health IT Workforce Curriculum was developed for U.S. community colleges to enhance workforce training programmes in health information technology. The curriculum consist of 20 courses of 3 credits each. Each course includes instructor manuals, learning objectives, syllabi, video lectures with accompanying transcripts and slides, exercises, and assessments. The materials were authored by Columbia University, Duke University, Johns Hopkins University, Oregon Health & Science University, and University of Alabama at Birmingham. The project was funded by the U.S. Office of the National Coordinator for Health Information Technology. All of the course materials are available under a Creative Commons Attribution-Non Commercial-ShareAlike 3.0 License. Component 2 - The Culture of Healthcare Component Overview: For individuals not familiar with healthcare, this component addresses job expectations in healthcare settings. It discusses how care is organized within a practice setting, privacy laws, and professional and ethical issues encountered in the workplace. Unit Title Healthcare Processes and Decision Making Unit Overview: This unit describes the process used by a clinician to make a diagnosis and determine a care plan. This includes gathering information from the patient as well as other objective and subjective sources, managing and organizing the information, comparing the information to known states of disease, and developing a care plan for the patient. Unit Objectives: By the end of this unit the student will be able to: 1. Describe the elements of the 'classic paradigm' of the clinical process (Lecture a). 2. List the types of information used by clinicians when they care for patients (Lecture a). 3. Describe the steps required to manage information during the patient-clinician interaction (Lecture a, b, c). 4. List the different information structures or formats used to organize clinical information (Lecture b). 5. Explain what is meant by the 'hypothetico-deductive' reasoning process (Lecture a, b). 6. Explain the difference between observations, findings, syndromes, and diseases (Lecture a, b, c). 7. Describe techniques or approaches used by clinicians to reach a diagnosis (Lecture a, b, c, d, e). 8. List the major types of factors that clinicians consider when devising a management plan for a patient's condition, in addition to the diagnosis and recommended treatment (Lecture e).