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This is a free textbook offered by BookBoon.

'Whether you are a manager yourself or a member of staff being managed you will no doubt come face to face with the performance management process! Performance management, as the name suggests, is often referred to as the ongoing activity of managing, and hopefully improving the performance of your staff. It consists of regular meetings where performance is discussed, objectives are set, action plans are formulated and development needs identified. In this textbook you’ll understand what performance management is all about and how to manage this process properly so you keep your top performers motivated as well as improving the performance of all of your other staff.'

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