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The purpose of this investigation was to explore patient experiences of trauma-informed care in general health services delivered by community health nurses to individuals impacted by sexual assault or domestic violence, and the impact this care had on service engagement, overall patient experiences and barriers to care.

Individual semi-structured interviews were conducted with six adults impacted by sexual assault or family violence attending a multi-agency metropolitan health service. Data were inductively analysed using reflexive thematic analysis.

The significance of feeling safe and heard was interwoven across three main themes: Enhancing engagement with health care; Sharing the load: the experience of trauma-informed nursing care; and The nurse's role in breaking down health system barriers and highlighting the value and impact of nurses implementing trauma-informed care.

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