Material Detail
Utilizing Proper Pronouns when Interacting with Patients
Professor Amy Grilz and Minnesota State University, Mankato students demonstrate the need for proper utilization of pronouns when interacting with patients.
Learning Objectives:
1. Explain the importance of using the correct name and pronouns in building patient trust and promoting inclusive care.
2. Demonstrate the appropriate response when an incorrect name/pronouns are used, including issuing a respectful apology....
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