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Workplace Skills: Emotional Intelligence
Emotional intelligence is a topic that has been researched since the early 1990s and has been found to be an important indicator of life and career success. Emotional intelligence (EQ) refers to a form of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions.Cherniss, Cary. This is different from...
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