Material Detail

The most recent iteration of the ITIL collection, ITIL 4, was released in 2019 and is currently the most flexible, adjustable, and adaptable. The ITIL 4 framework provides a methodical approach to ITSM with more stable IT environments, reduced costs, improved risk awareness, and better customer support. The approaches put a larger emphasis on automated processes, the extension and integration of service management outside of IT, and the improvement of collaboration and communication throughout the entire organisation.

This will delete the comment from the database. This operation is not reversible. Are you sure you want to do it?

Thank you for reporting a broken "Go to Material" link in MERLOT to help us maintain a collection of valuable learning materials.

If you feel this material is inappropriate for the MERLOT Collection, please click SEND REPORT, and the MERLOT Team will investigate. Thank you!

You are being taken to the material on another site. This will open a new window.

Do not show me this again