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If you’re looking to benchmark, manage content, or define business processes, process frameworks save you time and effort by providing a basis on which to build. Process frameworks are essentially lists of all the key processes performed in an organization, grouped hierarchically to show how they relate to each other. APQC’s Process Classification Framework (PCF)® is a reliable and robust framework used by hundreds of leading companies worldwide.

This web site allows to download:

- additional versions of the PCF that include industry-specific processes and nuances

- case studies to find out how leading organizations across a range of industries use the PCF as a foundation and common language to help them develop and manage standardized processes

- APQC's Process Classification Framework contains hundreds of processes. To help you understand these processes, APQC has created definitions that tie to each process in the PCF.

- tutorial videos about PCF

- related resources

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