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As the publishing and course materials world continues to evolve, we've asked college business officers how this transformation has impacted their bookstore. In this survey, we explore how digital content and sales are influencing the future strategy of the bookstore as well as identifying what role OER and other low-cost options will play. Key Findings in the 2019 Survey include:

• 67% of respondents have observed a drop in annual bookstore revenues  over the past three years
• No respondents believe that the future of textbooks and course materials sales will only be sold at the college bookstore
• Most respondents indicated that between 25% and 74% of students are purchasing textbooks and course materials outside of the bookstore
• OER and inclusive access (IA) seem to be the future direction for most institutions
• The main obstacles to reducing costs are that Faculty do not consider prices when making adoption decisions (33%) and no single department is accountable for making purchasing decisions
• The main strategy to combat rising costs is to shift to digital materials (34%) and OER materials 23%

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