Material Detail

This course provides an overview of the purposes and uses of outcome-based evaluation approaches and methods, and provides an opportunity to conduct a focused outcome evaluation of a user-focused service in a library, a nonprofit organization, an archive, a museum or other service-focused organization. Objectives are to: Learn about approaches to outcome-based evaluation Identify and use context-centered methods for evaluating public information services Examine the role of evaluation in developing more effective information services Gain skill in identifying appropriate data collection and analysis methods Gain an understanding of recent developments in measurement and evaluation Read assigned readings and appropriate focused readings Plan and carry out a focused outcome-based evaluation project

Disciplines:

• Science and Technology  / Information Technology