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How far can mediation help in intercultural conflicts? This book gives comprehensive and practical insights to answer this question. From her own practice as an intercultural mediator and conflict coach Susanne shows intercultural mediation as one powerful tool which can assist us in changing perspectives and developing curiosity for the issues of others and so overcome intercultural differences more constructively. You will learn about conflict sources and styles, triggers, challenges and how to use your resources to develop effective strategies when being in a conflict situation. Amongst top tips and exercises you will be able to learn from real-life-scenarios which bring the material to life.

NOTE:  This is a BookBoon publication and you have to provide your email address to access it. The book is free for students, but all others only get it free for 30 days and it requires a monthly subscription after that

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