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Managers need team building skills as most employees in organisations now work in teams. Team development goes through five stages: norming, forming, storming, performing and adjourning. People adopt different roles within teams to make them more effective. Managers need facilitation skills to operate successfully. Group leaders should be aware of the possible detrimental impact of group think on teams. 

A good manager will coach their employees to reach their full potential. There are similarities and differences between coaching, mentoring, training and counselling. All of these approaches are used to improve the productivity of managers and staff.

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