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Procesos, Funciones y Roles en ITIL®

Procesos, Funciones y Roles en ITIL®

En este artículo docente vamos aprender el significado de algunos conceptos en ITIL®, concretamente revisaremos qué significa en ITIL® ¿Proceso¿ Función¿ y ¿Rol¿. También revisaremos los Roles genéricos definidos en ITIL.
Keywords:
ITSM, ITIL
Disciplines:
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More about this material

Material Type:
Assignment
Date Added to MERLOT:
August 15, 2019
Date Modified in MERLOT:
August 15, 2019
Author:
Submitter:
RIUNET Universitat Politècnica de València
Primary Audience:
High School, College General Ed, College Lower Division, College Upper Division, Graduate School
Technical Format:
PDF, Website
Mobile Compatibility:
Blackberry, iOS (Apple), Windows Mobile, Android
Language:
Spanish
Cost Involved:
No
Source Code Available:
No
Accessibility Information Available:
No
Creative Commons:
Creative Commons License
This work is licensed under a Attribution-NonCommercial-NoDerivatives 4.0 International

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