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How Can Instructors and Administrators Fill the Missing Link in Online Instruction?
This paper supports the idea that students benefit from personal contact and access to the professor and learning is enhanced in courses with high degrees of interactivity among students. The authors suggest effective uses of e-mail, chat, and various Web-based tools to enhance interactivity and a sense of community within the online course. Sample comments are also included from students who have taken courses that employ the strategies described in this paper.
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