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Material Detail

Stanford Educators Corner eClips - Creating A Customer Experience

Stanford Educators Corner eClips - Creating A Customer Experience

David Neeleman shares an experience he received by asking for feedback about of the Airlines business from a class of business students. He emphasizes the importance of a customer’s experience.
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More about this material

Material Type:
Presentation
Date Added to MERLOT:
April 25, 2007
Date Modified in MERLOT:
May 6, 2007
Author:
Unknown (Know the author?)
Submitter:
Ron Purser
Hispanic Serving Institution
Primary Audience:
College Lower Division
Mobile Compatibility:
Not specified at this time
Technical Requirements:
Web browser
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Creative Commons:
No

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