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Material Detail

ISO 20000 | YaSM Wiki

ISO 20000 | YaSM Wiki

ISO/IEC 20000 (abbreviated to ISO 20000) is the internationally acknowledged standard for service management. It sets out 'requirements for establishing, implementing, maintaining and continually improving a service management system (SMS)'.

Keywords:
Cobit, ISO20000
Disciplines:
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More about this material

Material Type:
Learning Object Repository
Date Added to MERLOT:
November 30, 2018
Date Modified in MERLOT:
November 30, 2018
Author:
Unknown (Know the author?)
Submitter:
Raul Cruz
Primary Audience:
College Upper Division
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Language:
English
Cost Involved:
Unknown
Source Code Available:
Unknown
Accessibility Information Available:
Unknown
Creative Commons:
Unknown

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