2024-2025 CSUSB Quality Online Teaching and Learning ePortfolio

CSUSB's efforts this year focused continuing efforts to expand our quality online course offerings.

Goal 1: Build on momentum for quality online learning through guiding our 50 current Quality Online Teaching Program faculty to completion by the end of Spring 2025. In the QOTP, faculty take QLT1 (“Intro”) or QLT3 (“Advanced”) and then commit to develop and teach a quality online course in 2024-2025 certified according to the QLT core 24 principles. Also, participants will work with assigned instructional designers to meet milestones at specified dates so that steady progress is made toward course completion by 8/15/24 (Fall 2024 courses) or 12/31/24 (Spring 2025 courses).

Goal 2: Continue to provide faculty with professional development and support to enhance their effective use of Canvas for teaching. Goal 2 activities will include offering professional development opportunities in academic technologies such as the certificate programs offered in the current academic year: “Teaching with Technology”; “Student Engagement in Every Instructional Mode”; “Assessments Remix”; and “Teaching with Generative AI.” We also plan to offer an equity-minded teaching-focused program on student engagement in online and hybrid courses.

Online Course Services Lead(s)

• Bradford Owen, Interim AVP for Faculty Development and Chief Academic Technologies Officer

Supporting Campus Partners

• The Faculty Center for Excellence’s (FCE’s) Instructional Design and Academic Technologies (IDAT) unit. IDAT provides academic technologies-related certificate programs and development of quality online courses and excellent online teaching and learning via its six-person instructional designer team and a Faculty Fellow for Academic Technologies.
• The FCE’s Teaching Resource Center (TRC) unit, which provides faculty development generally but also a Teaching with Generative AI certificate program helpful for application of those tools in all instructional modes.
• The John M. Pfau Library, which collaborates with other campus entities to provide instructional support to both faculty and students.

Summary of Previous OCS  Accomplishments

• Working with our instructional designers, CSUSB faculty have completed another 40 quality asynchronous online courses which met the QLT core 24 rubric since April 2023, and another 50 courses remain under development for AY 2024-2025. While the completed course figure falls well short of our goal of 100 courses per year, it represents a substantial increase in the number of quality online courses available to our students.
• Along with continuing to provide excellent instructional design support to all faculty who request it via a support ticket system and “make an appointment” web page, our Instructional Design and Academic Technologies team did indeed revise the self-guided six-hour course “Essentials of Teaching with Canvas” course which is available to all our faculty. We also deployed the following professional development opportunities: A new eight-hour “Teaching with Technology” asynchronous certificate program; a new eight-hour “Student Engagement in Every Instructional Mode” synchronous certificate program; a new eight-hour in-person “Assessments Remix” certificate program; a new eight hour asynchronous pilot course “Teaching with Generative AI”; and an eight-hour “Digital Humanities Institute: Harnessing Immersive Media for Scholarly Discovery, Expression, and Teaching.” Together these programs provided professional development in academic technologies to more than 100 faculty. We also took live a new website on Canvas Learning Apps for third-party apps integrated with our Canvas instance, which provides deployment and pedagogical use suggestions for such apps as PlayPosit, GoReact, VoiceThread, and Perusall.

Training Completions

In 2024-2025, CSUSB completed the following trainings:

• Quality Online Teaching Programs 
  • As we complete this five-year iteration of our Quality Online Teaching Program, a total of 144 faculty have completed quality asynchronous courses which met all of the QLT Core 24 rubric standards as internally certified by our instructional designers, after first completing either the Introduction or Advanced QLT course through the CSU Office of the Chancellor online course services.

Course Peer Review and Corse Certifications

We continue to develop a workflow and incentive system so that quality online courses developed in our Quality Online Teaching Programs which fulfill the QLT "Core 24" objectives are moved forward for full QLT certification. The logic is that the faculty in these programs have already done at least half the work needed for certification, and that going the full distance is within their grasp.

Accessibility/UDL Efforts

For the second year we have a full-time Faculty Inclusion Fellow for Disability, Difference, and Accommodation who serves as a liaison between the faculty and our Office of Services to Students with Disabilities. 

• Our Accessible Technology Services team provides digital content remediation to faculty by request, as well as assistive technology in our dedicated lab
• Our Office of Services to Students with Disabilities provides OCR digitization of books to faculty as well as facilitating accommodations in particular classes for registered students with disabilities
• Our Canvas LMS instance includes Ally and we promote its use through workshops and individual support from instructional designers

Next Steps for OCS Efforts 

• We are re-designing our Quality Online Teaching Program to target alumnae of "Introduction to Teaching Online Using QLT" (Q1) and increasing the award to $1,000; participants must take "Advanced QLT Course in Teaching Online" (Q3) and then design or re-design a course using the QLT Core 24 rubric. 
• We offered our own eight-hour course in "GenAI for Teaching and Learning" and are developing a follow-on course for implementation.