Member Profile
Cynthia E. Saylor
Contributions
- Submitted Materials
- Authored Materials
- Learning Exercises
- Bookmark Collections
- Course ePortfolios
- Content Builder Materials
Affiliations
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Members from Cynthia E.’s institution
Materials from Cynthia E.’s discipline
Members in Cynthia E.’s discipline
Skills & Interests
Education History
- Certification Information Technology Infrastructure Library (ITIL) v3 (06/2008)
- Master Trainer Library (05/2000)
State Library of North Carolina - Masters Library and Information Science (08/1995)
The University of North Carolina at Greensboro
Publications
- Saylor, CE, King, BR, Bonds-Raacke, J. (2011). “The Importance of, and Resources for, Successful Strategic Planning” in Proceedings of the 28th Annual Conference of Academic Chairpersons. (2011).
- Saylor, CE, Gushrowski, BA, and Whitt, SF. (2005). “14th North Carolina Serials Conference: Serials Services in the Eye of the Information Storm” in Library Hi Tech News. (22 (5): 9-12).
- Saylor, CE. (2000). “American Verse Project: Internet Review” in College & Research Libraries News. (61 (September 2000): 713-14).
Languages
- English
- Speaking level: Superior
- Reading level: Superior
Presentations
- "Do it but Don't do it Alone: The Importance of, and Resources for, Successful Strategic Planning", 02/10/2011
Paper emphasizes the importance of, and outlines principles associated with, true strategic planning for department chairs. At 28th annual Academic Chairpersons Conference, Orlando, FL. - “How Do You Manage (To) and Lead Your Help Desk?”, 11/08/2010
Panel discussion on outsourcing, student-sourcing, setting service limitations, assigning administrative rights for front-line staff, training and preparation, curtailing burn-out and retaining excellent staff. At UNC Cause Conference, Wilmington, NC. - “Outsourcing Help Desk Support vs. Providing In-House Support Services”, 06/03/2010
A roundtable discussion of advantages and issues regarding both in-house and outsourced help desk support for colleges and universities. At Southeast EDUCAUSE Regional Conference, Atlanta, GA.
Positions
- Assistant Dean for Research Services and Systems (02/2006 – 03/2008) Mary Livermore Library, The University of North Carolina at Pembroke
- Systems Librarian (03/2002 – 02/2006) Mary Livermore Library, The University of North Carolina at Pembroke
- Instructional Services/Reference Librarian (01/1996 – 03/2002) Mary Livermore Library, The University of North Carolina at Pembroke
