Member Profile

Cynthia E. Saylor

Cynthia E. Saylor

Contributions

  • Submitted Materials
  • Authored Materials
  • Learning Exercises
  • Bookmark Collections
  • Course ePortfolios
  • Content Builder Materials

Affiliations

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Skills & Interests

Education History

  • Certification Information Technology Infrastructure Library (ITIL) v3 (06/2008)
  • Master Trainer Library (05/2000)
    State Library of North Carolina
  • Masters Library and Information Science (08/1995)
    The University of North Carolina at Greensboro

Publications

  • Saylor, CE, King, BR, Bonds-Raacke, J. (2011). “The Importance of, and Resources for, Successful Strategic Planning” in Proceedings of the 28th Annual Conference of Academic Chairpersons. (2011).
  • Saylor, CE, Gushrowski, BA, and Whitt, SF. (2005). “14th North Carolina Serials Conference: Serials Services in the Eye of the Information Storm” in Library Hi Tech News. (22 (5): 9-12).
  • Saylor, CE. (2000). “American Verse Project: Internet Review” in College & Research Libraries News. (61 (September 2000): 713-14).

Languages

  • English
    • Speaking level: Superior
    • Reading level: Superior

Presentations

  • "Do it but Don't do it Alone: The Importance of, and Resources for, Successful Strategic Planning", 02/10/2011
    Paper emphasizes the importance of, and outlines principles associated with, true strategic planning for department chairs. At 28th annual Academic Chairpersons Conference, Orlando, FL.
  • “How Do You Manage (To) and Lead Your Help Desk?”, 11/08/2010
    Panel discussion on outsourcing, student-sourcing, setting service limitations, assigning administrative rights for front-line staff, training and preparation, curtailing burn-out and retaining excellent staff. At UNC Cause Conference, Wilmington, NC.
  • “Outsourcing Help Desk Support vs. Providing In-House Support Services”, 06/03/2010
    A roundtable discussion of advantages and issues regarding both in-house and outsourced help desk support for colleges and universities. At Southeast EDUCAUSE Regional Conference, Atlanta, GA.

Positions

  • Assistant Dean for Research Services and Systems (02/2006 – 03/2008) Mary Livermore Library, The University of North Carolina at Pembroke
  • Systems Librarian (03/2002 – 02/2006) Mary Livermore Library, The University of North Carolina at Pembroke
  • Instructional Services/Reference Librarian (01/1996 – 03/2002) Mary Livermore Library, The University of North Carolina at Pembroke