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Material Detail

Customer Care or Nightmare! How to win over Customers and Keep Them for Life

Customer Care or Nightmare! How to win over Customers and Keep Them for Life

This is a free textbook offered by BookBoon.

An eye-opening insight into how customers are often treated once they become part of the establishment. Like many marriages, once the excitement of the chase is long forgotten, complacency often creeps in. Take care of your customers and nurture those client relationships.

Any successful company knows that ‘a bird in the hand is worth two in the bush’…but why not have both?...

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More about this material

Material Type:
Open (Access) Textbook
Date Added to MERLOT:
June 28, 2016
Date Modified in MERLOT:
May 13, 2018
Authors:
Submitter:
Cathy Swift
Asian American, Native American, Pacific Islander Serving Institution Hispanic Serving Institution
Primary Audience:
College Upper Division, Graduate School, Professional
Technical Format:
Website
Mobile Compatibility:
Not specified at this time
Technical Requirements:
Download entire book as PDF from this site
Language:
English
Cost Involved:
No
Source Code Available:
Unknown
Accessibility Information Available:
Unknown
Creative Commons:
Unknown

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