This blog article examines the historical development of Learning Management Systems (LMS) and argues that despite two decades of evolution, these platforms remain technology-oriented rather than learner-centered. The article highlights emerging AI applications, including Georgia Tech's "Jill Watson" teaching assistant and the Hubert.ai feedback chatbot as promising developments that could shift LMS design toward personalized, learner-first experiences. Written as part of UPCEA's "Online: Trending Now" series, the article serves as a thought-provoking commentary for educators and instructional designers interested in the future of online learning platforms.
Reference Material
Supplementary reading for graduate courses in instructional design, educational technology, or online learning administration. Suitable for faculty development workshops, discussion prompts in professional learning communities, or self-directed professional reading for LMS administrators and course designers.
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After reading this material, learners will be able to:
Graduate students in educational technology or instructional design;
Faculty and instructors transitioning to online teaching;
instructional designers;
LMS administrators;
Educational technology researchers;
Online learning professionals.
The article presents a clear argument about the need for learner-centered LMS design. The historical framing of tracing LMS development from WebCT in 1995, provides useful context for understanding the evolution of these platforms. The writing is engaging and appropriate for a professional audience. The inclusion of concrete examples (Jill Watson, Hubert.ai) grounds the discussion in real applications and gives readers tangible reference points for understanding AI's potential in education.
The article is brief and readable, which makes it efficient for classroom use as a discussion starter or supplementary reading. It could effectively prompt critical thinking about LMS design philosophy in an instructional design or ed-tech course. It would work well as a "then vs. now" comparison activity by asking students to evaluate how predictions from 2018 have or haven't materialized. It integrates easily into units on LMS selection, user experience design, or AI in education.
The article can be accessed with no login, paywall, or technical barriers. The text is well-organized with clear paragraphs and logical flow. External links are functional and provide opportunities for deeper exploration. The UPCEA website appears to meet basic accessibility standards with readable fonts and sufficient contrast. The article loads quickly and displays properly on both desktop and mobile browsers.
The visual presentation is standard blog format without multimedia enhancement (no images, diagrams, infographics, or videos to increase engagement). The embedded hyperlinks may lead to broken pages or outdated content given it was written in 2018. There are no interactive elements to promote active engagement with the materials.
The article discusses an important perspective on LMS design. It can be used as discussion starter on the topic. If instructors want to leverage the article, they might need to pair it with more recent literature on AI in education to provide students with both historical context and current developments.
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